Most of us spend quite a bit of time shopping. Depending on the circumstances, it can be either a chore, a pastime, or some combination of the two.
Online retailers get this, which is why they offer both addictively scrollable listings and very fast checkout. You can get what you want quickly, or, if you prefer, spend time browsing.
With the rise of generative AI, both types of shoppers look poised to see new tools that make the experience more enjoyable or efficient. In the startup sphere, this includes apps that understand detailed shopping requests, bots to scour secondhand offerings, and tools that simplify building custom products.
Using 附近上门 , we identified more than a dozen companies funded in recent quarters with offerings tied to both AI and shopping. Collectively, companies on our list below have raised more than $280 million.
Explaining what you want to a machine
While there鈥檚 no predominant business model among the companies that have raised funding, a common theme is around building tools that make it easier for a computer to understand exactly what a human wants.
Yes, it鈥檚 true current offerings do this pretty well when you have a specific item in mind. Enter in a branded toy or book title, and odds are you鈥檒l quickly get the appropriate listing.
But in areas like fashion or furniture, where shoppers are seeking a particular look or style rather than a branded product, it鈥檚 easy to get mired in search results. Whether it鈥檚 鈥渃omfortable blue armchair鈥 or 鈥淗alloween socks,鈥 a basic query tends to result in a near-endless scroll of results.
AI-enabled startups are attempting to improve this process through models that do a better job of matching descriptions with desired results.
Among the most heavily funded in this vein is San Francisco-based , an AI-enabled personalized shopping tool that raised $50 million this summer in a seed round led by and .
While still a ways from its public launch, Daydream鈥檚 website teases its planned offering with sample fashion searches that its tool will match with products. Examples include 鈥渂right colored sneakers that feel old school and classic鈥 or 鈥渁 dress for a summer wedding in Costa Rica.鈥
Others are working with brands to apply more sophisticated language matching for customer queries. This includes , a Mountain View, California-based startup that has for an AI-powered tool to connect a brand鈥檚 shoppers with items they鈥檒l want to buy.
Another example is , which closed a in June. The San Francisco startup offers retailers and brands tools that allow their offerings to be discovered via natural language semantic searches as well as keyword queries.
Customization, creators and concierges
Startups are also employing AI to customize and offer concierge-type features to help shoppers find stuff they want to buy.
On the personalization front, , which picked up in rounds led by and , operates a platform which uses AI models to design custom jewelry. Customers enter a description of their desired product, and an artist gets paid to make it.
, which landed an this spring, offers an 鈥淎I stylist鈥 that puts together outfits from a brand鈥檚 collection for prospective customers. That, in turn, enables merchants to ring up higher-value purchases.
And raised for an 鈥淎I concierge鈥 that merchants can provide at scale to prospective customers. It targets sellers with large catalogs of offerings, who benefit from tools to help shoppers narrow down the array of choices to find the one that fits.
Berlin-based , meanwhile, is deploying AI for the secondhand market. Its app enables shoppers to see recommendations for comparable used items while looking to make a purchase.
Beyond the era of too many options
It鈥檚 not lost on investors that the rise of AI-powered commerce tools comes amid a period of unprecedented retail choices.
, founder and managing partner of retail-focused venture firm believes what we鈥檙e currently seeing is a shift in consumer values intersecting with the rise of AI.
In a on this theme, she postulated that 鈥渢he values shift underway is born out of consumers’ broad sense of fatigue and overwhelm from a culture that’s now dominated by hyper-access and hyper-consumerism.鈥
Our exhaustion with the endless supply of choices, she wrote, is giving rise to 鈥渁 refreshed desire for experts and services that edit the vastness of what鈥檚 available鈥 and present the best possible options.
As one of those consumers often overwhelmed by the sheer number of things available to buy, I have to admit this sounds like a reasonable hypothesis. When shopping becomes work, why not outsource it to an AI bot?
At the same time, however, it鈥檚 also clear that current retail offerings already provide myriad ways to deal with or avoid the overabundance of choices. This includes smaller-footprint grocery stores, highly honed recommendation engines from and big-box retailers, and shops that offer a targeted selection based on factors such as style and budget.
Could AI help make it even easier to part with our cash? Sure. But it鈥檚 also worth recognizing that there are plenty of existing tools that are already doing a very good job of that.
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