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Running a company can be stressful at the best of times. When challenging market conditions start throwing you curveballs, those stress levels can spike for both founders and their teams.
We launched right at the start of the COVID-19 pandemic. While there鈥檚 been no shortage of hurdles and challenges along the way, four key principles have helped us keep growing, protect our mental health, and build a company where our team loves to work.
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Here鈥檚 what we鈥檝e prioritized that can help you do the same:
Trust that your team will do their jobs well

Trusting your team can be difficult for startup founders, who often have to remind themselves that 鈥渢heir baby鈥 is bigger than they are. But trusting others means you need to juggle less. It also improves morale and buy-in and opens doors for big thinking.
As a globally distributed company, Pipe offers equalized pay (rather than geo-based), which has helped us build a solid, collaborative team with a diversity of ideas and experience. This has been a major source of resilience, as it helps us find new solutions to problems as they arise.
With a great team in place, trusted and empowered to do their jobs, founders can focus on the high-impact, strategic work essential to their roles.
Keep headcount low relative to your valuation
We鈥檝e worked hard to stay lean. That has meant ensuring our teams aren鈥檛 just efficient, collaborative executors, but well-resourced ones. When we hit a $2 billion valuation, our team was under 50 people; today we鈥檙e only around 100.
If recent changes in the economy have shown us anything, it鈥檚 that nothing is guaranteed. This week鈥檚 budget may not be next week鈥檚. Rather than building big and having to cut back, keeping a lower headcount can give team members room to contribute meaningfully while maintaining margin in the staffing budget for unforeseen dips.
Fast growth may be enticing, but staying (strategically) lean gives you a tortoise-and-the-hare advantage.
Maintain a cash cushion in case the market slows
Running a business is a series of spikes and troughs, bull and bear markets. The ups and downs can eat away at your peace of mind, especially if the dips bring you close to the edge. Having a cash cushion is vital for building a strong, enduring company and lets you continue business as usual (more or less) with confidence.
Whether you鈥檙e looking to raise an equity round in the near future or not, keep runway in mind. How long could you operate without a cash infusion? What if your revenue dropped by x%? A cash cushion lengthens the runway so you can weather changes with less disruption.
Stay flexible and open to change
It may be a cliche that the only constant is change, but it鈥檚 true. The entrepreneurial journey is all about overcoming obstacles and finding resourceful solutions. Unfortunately, it鈥檚 easy to get entrenched in one way of thinking鈥攁 habit that turns changing conditions into stressful nightmares.
Companies that thrive in a challenging market are flexible and agile. While your goals may not change, be ready to change how you achieve them. As the market, the competitive landscape and the needs of your customers shift, it鈥檚 important to be able to roll with the punches.
Conclusion
Economic challenges can threaten your business鈥檚 survival鈥攁s well as your mental health. No amount of success is worth sacrificing the well-being of you and your team. We鈥檝e found these four principles to be very helpful in building our company, and I鈥檇 encourage you to find what works best for your team and build those pillars into the culture of your company.
听 is co-founder and co-CEO of Miami-based , a recurring-revenue trading platform. Hurst sold his first company , a financial technology company in the mobility space to in 2018. He is an angel investor and mentor to a number of early-stage and growth-stage companies.
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