附近上门

San Francisco-based , which helps IT departments keep their digital services running, hit a valuation of $1.2 billion after a $190 million raise that mints the company as one of the first unicorns of 2022.

The new round was led by and , with participation by other existing investors. Founded in 2012, the company has raised more than $310 million, according to 附近上门 data.

BigPanda competes in what it calls the 鈥淎IOps market.鈥� With its AI-enhanced platform, companies can automate incident management tasks and prevent IT outages鈥攕omething that has become crucial as businesses have increased their digital services during the COVID-19 pandemic.

鈥淐OVID has made digital services even more important,鈥� said co-founder and CEO . 鈥淚t turbocharged the digital economy.鈥�

Along with the pandemic increasing demand for additional IT infrastructure enhancements, Resnick said further cloud adoption by businesses and less skepticism around AI has helped drive the company to a new stage of growth. Last year, net new ARR grew by 155 percent year to year, helping the company realize the time is right to raise money and double down on the growing market.

Complexity brings opportunity

, a partner at , said he had been following BigPanda for a long time and called the company 鈥渦nique,鈥� for its ability to help IT departments cope with the growing scale and complexity that hybrid cloud infrastructure setups have brought to enterprises.

鈥淓verything is becoming much more difficult,鈥� he said. 鈥淵ou can鈥檛 just hire people quickly enough. 鈥� AIOps is a solution to that problem.鈥�

Solving those complexity issues helps differentiate BigPanda from others in the IT operations market, Resnick said. While sometimes compared to observability platforms like , Resnick said BigPanda combines areas such as observability, incident management, monitoring and more鈥攕omething no other platform in the space does.

The 300-person company anticipates using the new funding to expand its go-to-market efforts鈥攍ikely moving into new geographies鈥攁s well as for continued product development and even possible strategic acquisitions, Resnick said.

While the company has had 鈥減lenty of opportunities鈥� to sell to strategics in the past, Resnick said he sees BigPanda as 鈥渁 long-term, very large, sustainable company.鈥�

That idea is something BigPanda鈥檚 investors seem to agree on.

鈥淚t鈥檚 a special company,鈥� Noeth said. 鈥淚t should be a massive company in a massive market.鈥�

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