, a 3-year-old hospitality startup, announced this morning it has closed on a $30 million Series B from a large group of investors.
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Travel-tech focused led the round, which included participation from , , , and existing backers , and . Several strategic investors (namely hotel owners and Jim Ketai) also put money in the financing, which now brings itsto just over $40 million.
New York-based is an unusual company in that it started out as a software provider aimed at fixing 鈥渢he broken and complex hotel operational model鈥 before morphing into a combination of tech provider, hotel manager and boutique hotel brand.
鈥淲e use proprietary complex software to make hotels run more seamlessly and reduce the costs of operating them,鈥 said founder and CEO . 鈥淭hat allows us to build beautiful lifestyle boutique hotels and make them more accessibly priced to travelers.鈥
Growth
Lebanese-American Zeidan started Life House in 2017, after nearly a decade of working in different areas of the hotel industry.
The company in 2018 launched two primary products–an 鈥渁ccessibly priced鈥 4-star hotel brand called 鈥淟ife House鈥 and a white-labeled software-driven management platform. The platform, according to Zeidan, has been driving over 30 percent to 40 percent increases in profitability to hotel owners without a rebranding or renovation. Life House has built several proprietary software applications including an automated, algorithmic and machine-learning driven pricing system, automated financial accounting and reporting.

Life House also teams up with hotel operators to renovate existing boutique hotels into its branded hotels. For example, the company recently helped Blue Flag Capital (an owner of two Life House hotels and an investor in the company) renovate a hotel in 86 days. Blue Flag鈥檚 said his company was 鈥渆xtremely impressed with the Life House team鈥檚 ability to immediately add value to the hotels we have acquired and completely transform a hotel in such a short amount of time.鈥
All the while, Zeidan has been focused on scaling responsibly. The company has just 30 corporate employees and has been tripling its annual recurring revenue year over year. Zeidan expects Life House will be profitable by the end of 2021.
A unique model
Venture-backed hotel companies are not common, Zeidan explained, due to the complexities of the business. But his background helped give him unique insight into the industry鈥檚 problems.
鈥淚 looked at how we could automate components of operation and add value to the customer experience,鈥 he said. 鈥淚 realized if we do that at scale, we can make all these hotels provide a great hospitality experience without being as expensive.鈥
Real estate owners now hire Life House to design, brand and manage their hotels. Last year, the company secured $100 million (separate from its venture funding) to do just that.
With over 800 rooms today and 25 hotels expected to be open and operating by early next year, Life House prides itself on an asset-light approach.
鈥淲e invested money to build a product, and every time someone new buys it, it鈥檚 pretty much a 100 percent margin,鈥 he said. 鈥淧lus, our real estate capital allows us to buy growth without diluting our venture investors.鈥
Life House plans to use its new capital to further build out the features of its proprietary SaaS platform while continuing to build on the brand and awareness. Specifically, it plans to hire growth and sales teams to expand into new markets. Currently, it鈥檚 in Miami, Nantucket, Denver and Brooklyn.
鈥淲hat鈥檚 also interesting is that when we enter a new market, we don鈥檛 have any local costs,鈥 Zeidan explains. 鈥淔or example, when WeWork launches a new market, it has to build the infrastructure in that market and hire a team there. But most of our work is done digitally, and that allows us to be market agnostic.鈥
Market context
, a managing partner at Thayer Ventures, said his firm 鈥渓ike many other investors鈥 was 鈥渋mmediately enamored鈥 with Life House.
鈥淥ur connections and LP-base in the hotel space are deeply rooted and after a thorough vetting, we became even more excited,鈥 he said in a written statement.
Life House for now is focused on small hotels where owners are particularly underserved but has plans to grow out of that in good time.
鈥淲e鈥檙e initially focused on small hotels where we can grow quickly with minimal competition, but there鈥檚 no reason we can鈥檛 eventually be the best solution for any sized hotel,鈥 said Zeidan. Currently, the company鈥檚 largest hotel is 132 rooms, but there are larger projects in the pipeline.
Earlier this month, I wrote about another startup with a similar concept raising money. an Austin-based hospitality company aiming to bridge the gap between Airbnb and hotels, closed on a $25 million Series B.
Other higher-profile startups in the hospitality space include short-term rental provider , which reached unicorn status last July with its $210 million Series D raise, and , which raised a led by last year.
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